Management system
Our Quality Management System currently includes the quality requirements defined in standards ISO 9001 and ISO/IEC 17025.
In addition, the System incorporates requirements regarding:
Complaints
Fundación Cidaut has a procedure for handling complaints and claims.
In case you want to notify a complaint, you can do it directly to your usual interlocutor or notify it to the address quality@cidaut.es.
We will get in touch with you.
Fairness guarantee
Impartiality and independence are basic principles of the CIDAUT Foundation's activity.
Fundación CIDAUT acts impartially and independently from all kinds of pressures, commercial or otherwise, in its activities and services provided to clients, institutions and organizations.
Fundación CIDAUT continually assesses each possible conflict / risk that may affect the independence and impartiality of its activities, making the pertinent consultations and inquiries to ensure that it does not incur any incompatibility and loss of independence in the aforementioned terms. Limiting the activity and / or implementing the pertinent actions in case of doubt or conflict.